Shipping Charges Rs. 199 All over the Pakistan.

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FREQUENTLY ASKED QUESTIONS

Who are we and what do we do?

Beauty Villa is the outlet that is dedicated to providing its customers with a premium
experience while catering to the needs of the individual customer with the utmost efficacy. Our
team of efficient workers and coherent services ensure the provision of ORIGINAL products
at the most affordable prices. We pay special heed to provide organic and paraben-free
products. The skincare available at our site is comprised of the best dermatological products
which have been selected after careful collaboration with the experts. We make sure of the fact
that our customers get the best experience while shopping from our website. So leave your skin
worries with us and HAPPY SHOPPING!!
Do you Sell Original Products?
Yes, we just deal in 100% original imported products only.

What is your Average Delivery Time for shipping your Orders?

In most cases, our average delivery time before Covid-19 Pandemics is 2-5 Working days after
receiving your order.
But in the recent situation, we promise 7-10 working days in order to not get under-promise.

Can I Return or Exchange My Purchased Items for Any Reason?

Yes, you can always return within 15 days of your purchase if you have not used or opened the product.
You will have to send it back to us at your own the cost of shipping; it will take 7-10 days to processes your
refund/exchange after receiving back our products.
In the case where the product is broken/used or opened, we will decline the refund or exchange.

Are There Any Restock Charges?

Yes on standard exchanges and refunds we will charge you 20% of the product cost as restock cost.

What happens in case if I have received any broken item in my
Shipment?

We take the best possible measures to pack your order in a very secure way, but since some makeup items
are very delicate so it can happen and in such cases, you need to share the proof of damage within 3
hours of receiving those items and we will require 4-5 working days. we will compensate you in form
of a discount coupon as per the actual damage.

What types of payments are accepted?

  1. Cash on Delivery (COD)
  2. Bank Transfers (Advance)
  3. Easy Paisa, Jazz Cash Etc.
  4. Credit Cards (In Progress)

How can I place an order?

We only accept orders coming from our website (www.beautyvilla.pk)

Who handles the shipping & freight?

Beautyvilla.pk in not a shipping company so we doesn’t provide any delivery services directly; we have
hired one the best courier companies of Pakistan for delivering all your orders at your door step.